Museum Store Information
Hours: Wednesday 10am-8pm, Thursday-Saturday 10am-5pm, Sunday 12pm-5pm
We offer in-store pickup for local customers. At this time we only ship within the United States.
Our Guarantee and Return Policy
If you are not completely satisfied with your purchase, please return it within 30 days for replacement, exchange or refund. The item must be returned in the original packaging and unused. Returns should be sent to: The Buffalo History Museum Attention: Museum Store, 1 Museum Ct. Buffalo, NY 14216
If an item has been damaged in transit or is defective, call 716-873-9644 - and we will provide you instructions for the return.
Refunds
All refunds will be issued in the same method of the original transaction within 30 days. Please keep your receipt.
Sale Merchandise
All sale merchandise is considered final sale. No exchanges, refunds or replacements will be offered.
Phone Orders
Our store staff can be reached during store hours at 716-873-9644 ext 301 to accept orders.
Shipping
We ship with USPS.
Privacy Policy
Our Privacy Policy can be found here